Frequently Asked Questions

Frequently Asked Questions (FAQ)

1. How long does shipping take?
Ireland deliveries take 2–5 business days, while international orders may take up to 20 business days.

2. Can I return an item?
Yes, you can return items within 14 days as long as they are unused and in original condition.

3. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and Shopify Payments.

4. Do you ship internationally?
Yes, we ship to most countries. Customs fees or import duties may apply outside the EU.

5. What should I do if my order is wrong or damaged?
Contact us at tieunam126221@outlook.com within 7 days with photos of the issue.

6. How can I reach customer support?
You can email us or call +353 18748033 during business hours for assistance.